Contact Information., Phone number: +1 604-685-1970.Submit your complaint or review on urbanoutfitters.com. This past few weeks I had my first encounter with their Customer Service. Customer Service Representative salaries ($25k) Buyer jobs. Claim your listing. Urban Outfitters also ranks 48th among General Apparel sites. Amazing customer service! ... Are you the business owner of Urban Outfitters, Inc? urbanoutfitters.com complaints and reviews. when I bought the shoes online from urban outfitters for full price. I guess if all goes well...it ends well. Now onto the most horrendous customer service staff in the history of furniture. ! The NAACP criticized Urban Outfitters for this somewhat tasteless game. I would appreciate some feedback and would also appreciate it if ALEXA at the Durham, NC store would be reprimanded for her inappropriate treatment of a customer! Employee Reviews for Customer Service Representative. Reply ... they cancelled the item and said it was no longer available. Review this company. It is complete and utter *** and I contacted Urban Outfitters immediately to express my dismay and disappointment in the fact that it broke so quickly. If you still haven't received your order then please feel free to reach out to our Customer Service team here. Urban Outfitters Customer Service Representative Reviews | Glassdoor.com.au Hey guys don't order anything online, they just ripping off people, I order on 29th Nov,2019, paid extra for 10 working days delivery and its 24th dec,2019 still haven't received.Poor customer service experience, no help at all from them really frustrated. I bought this bed to last years and years. To have to replace it after 1 year is an absolute scam and travesty. ... Are you the business owner of Urban Outfitters, Inc? Customer Reviews are not used in the calculation of BBB Rating. I wrote to them, letting them know I wasn't exactly thrilled at getting lightly worn shoes for $100 CAD and honestly all I wanted was a replacement. It has gone as follows: I made an order online, as I always do, for my kid. Urban Outfitters has lost a good customer … I have a few checking accounts and I added my new 99 reviews of Urban Outfitters "I had such an amazing customer service experience! I received a previously worn pair of fila disruptors (store display model??) For further assistance, please call our Customer Service team at (800) 282-2200 Open 24 hours a day, 7 days a week! By the 1 star rating on Trustpilot I'm guessing I'm not the only one, I'm never going to … 64 reviews for Urban Outfitters, rated 1 stars. Urban Outfitters Reviews ... Urban Outfitters Customer service contact number: +44 845 330 1288 Or 020 7392 1900 Useful. Find jobs Company reviews Find salaries. Urban Outfitters Customer Service Representative Reviews | Glassdoor.ca ... Urban Outfitters Inc. I would appreciate some feedback and would also appreciate it if ALEXA at the Durham, NC store would be reprimanded for her inappropriate treatment of a customer! Urban Outfitters has lost my return package itself and they are trying to transfer the problem to me and DHL. I received a previously worn pair of fila disruptors (store display model??) A free inside look at company reviews and salaries posted anonymously by employees. This was problematic for LGBT customers, many of which decided to take their business elsewhere. The most common issues with Urban Outfitters are around customer service, which is not as good as expected by some customers. I waited about a week and a half for the order to come, and when it did, I had gotten a completely wrong order. With a new Urban Outfitters opening in my home town I decided to take it there. 18 Urban Outfitters reviews. 14 Urban Outfitters reviews. 2,675 Urban Outfitters reviews. I have ordered for years from Urban Outfitters online. She is a terrible representation of Urban Outfitters and has no customer service skills whatsoever. Employee Reviews for Customer Service Representative. I then immediately called customer service only to be told that both products I had tried ordering were sold out. Claim your listing. Only Available in US and Canada. Urban Outfitters has a consumer rating of 2.22 stars from 423 reviews indicating that most consumers are generally dissatisfied with their purchases. The most common issues with Urban Outfitters are around customer service, which is not as good as expected by some customers. Amazing customer service. 76 reviews from Urban Outfitters Inc. employees about Urban Outfitters Inc. culture, salaries, benefits, work-life balance, management, job security, and more.