Prepare front office schedule and ensure compliance to same and get it approve by Director of front office. In this position, you will welcome guests to our hotel, make room reservations, and attend to guests’ needs or questions. He or she works as an in charge of all front … Front Office Staff in a Hotel organization will include Individuals who handle various responsibilities directly involved with Guests Include: and will vary depending upon the size of the hotel. These responsibilities also require providing job performance evaluations and work-related feedback. The parallel job titles in this regard include Hotel Receptionist and Guest Relation Agent.The common responsibilities include carrying out check-in and check-out duties, controlling both online and phone reservations, and giving clients accurate information regarding payment methods as well as verification of their credit card data. Monitor work of housekeeping staff and ensure efficient maintenance of all rooms according to hotel standard. Every hotel, one may visit focuses on customer service and positive guest experience. They essentially check guests in and out, make room reservations and track and report room statuses and rates. The duties and responsibilities of a front office executive are as follows: The main duty is to do the Management of the front desk. If someone does not show up to man the front office… A Hotel Front Office. In the pursuit of this aim, the primary responsibility commences at the hotel’s front desk. Front desk assistants, also known as receptionists, are usually the first point of contact for anyone calling or visiting a business. The executive has to fulfill the administrative tasks as well as front office executive duties. Looking for more job opportunities? The front desk staff will take reservations by phone, cancel reservations, check in guests, check guests out, and keep the front desk area and lobby clean and presentable. This allows the Guest Service Agent to expand their skill sets and work in a fast paced environment with new challenges daily. Explore all listings for Office Assistant jobs as well! Hotel Front Desk Agent Job Description. Hotel Receptionist Job Summary. Front office managers require little formal education. Prepare front office schedule and ensure compliance to same and get it approve by Director of front office. Their responsibilities include performing check-in, assigning rooms, helping guests complete registration cards, handling reservations and collaborating with hotel staff. When people stay at a hotel, little do they realize how much goes on after they've checked in and when they're asleep.