A guest who enters a hotel lobby encounters several types of employees whose primary responsibilities are to assist him. The basic duty of front office manager is to directly supervise the front desk, reservation, concierge and PABX. The front desk staff will take reservations by phone, cancel reservations, check in guests, check guests out, and keep the front desk area and lobby clean and presentable. Assistant Front Office Manager Duties and Responsibilities. Financial Performance (Up selling, Room Revenue, Operation Auditing). Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures. The Assistant Front Office Manager must oversee various tasks to ensure the smooth operations of a hotel or physicians’ front desk area. We have reviewed several job listings and found the following among the core Hotel Front Desk Agent duties and responsibilities. Hotel Receptionist Job Description. Arranges schedules of room salesperson. Front Office Staff in a Hotel organization will include Individuals who handle various responsibilities directly involved with Guests Include: and will vary depending upon the size of the hotel. The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. Key Responsibilities. Homepage » Job Responsibilities » Front Desk Associate Responsibilities and Duties. As a front desk agent, you may be required to help in other areas of the hotel, such as housekeeping, … Front Desk Associate Responsibilities and Duties. Post now on job boards. Assists front office manager in supervising and coordinating the day to day operations of the front office staff and resolves internal problems. To take responsibility for the hotel after the daytime management team has left To manage the till and bill payments as well as closing the day’s Front Office transactions To ensure the safety of guests: he or she takes all urgent decisions (walks, fire procedures, etc.) Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever … 2) Assistant Front Office Manager. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. additional clerical support. Manages and motivates the Front Office team in order to provide a high standard of service for customers. The hotel receptionist job is often referred to as a front desk agent. Office Assistant job description. The front desk staff will take reservations by phone, cancel reservations, check in guests, check guests out, and keep the front desk area and lobby clean and presentable. This front desk representative job description template is optimized for posting on online job boards or careers pages and easy to customize for your company.